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Field Service

Delivering superior service in a timely manner is the key to success for field service operations. ProScan's solutions ensure that everyone in your organisation—from mobile workers in the field to management—have the most accurate and timely information available to make more informed decisions, respond faster to customers and drive higher productivity from the field.

Our wireless handheld computers and software provide accurate, real-time information across your entire service chain—from factory floor to front door.

ProScan's mobile computers and printers provide field service representatives access to product information and customer data, record service activities, issue receipts and track inventory. Repair service inefficiencies are eliminated by real-time dispatch communications which match parts and equipment with expert technicians, increasing first-call closure rate and customer satisfaction. GPS technology is also available for driving instructions and tracking individuals out in the field.

Work Order Management

Work Order Management

Accelerate flow of business information, ... Read more

Route Optimisation and Tracking

Route Optimisation and Tracking

Drive efficiency and customer service improvements, ... Read more

Dispatch Operations

Dispatch Operations

Keep track of inventory, equipment and resources, ... Read more

Inventory Asset Optimisation

Inventory Asset Optimisation

Immediate visibility of inventory to forecast and balance stock levels, ... Read more


 
  • Industry Applications 

Consumer Goods

ProScan Mobility provides a total mobile solution to companies in the Fast Moving Consumer Goods' market, including bar code scanners, bar code printers, mobile computers, voice directed work, wireless networking, RFID to labels and ribbons.

Read more about Consumer Goods

Industrial Goods

Industrial goods manufacturers are under constant pressure to reduce product costs and deliver greater value to their customers through just-in-time, just-in-sequence, or lean manufacturing practices.

Read more about Industrial Goods

Retail

Today's demanding retail environment requires retailers to find new ways to compete. Ever-tighter margins demand more cost-efficient and productive ways to manage the flow of inventory and information from supplier to point-of-sale.

Read more about Retail

Transport & Logistics

Keeping track of your goods through the entire distribution process is essential to control costs, increase productivity and improve customer satisfaction.

Read more about Transport and Logistics