Industry Applications Field Services Dispatch Operations
Dispatch OperationsDynamic real-time management via location and status tracking of field workers is essential for your service organisation to be able to respond to customer's orders on the fly, or to quickly navigate capacity and resource issues. ProScan's rugged computers, scanners, wireless networks, and RFID systems can immediately improve the way your service management systems keep track of your inventory, equipment and resources during the installation, repair or refurbishment process. Even in fast-paced environments, ProScan's products provide easy-to-use solutions that require minimal training and put service orders and work instructions at worker's fingertips. ProScan's mobile solutions are used in a wide range of Field Service applications, including:
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ProScan's products are wireless-ready to keep field technicians connected to the enterprise and accelerate the flow of business critical information across your entire service chain. We deliver the accurate, timely information that today's dynamic solutions need to help you make informed decisions and respond faster to customers.
Read more about Work Order Management
Today route optimisation and tracking applications are excellent ways to drive efficiency and customer service improvements. ProScan's GPS, Real Time Location Services (RTLS), Radio Frequency Identification (RFID) and wireless communications technologies supply the information that you need to make these systems perform.
Read more about Route Optimisation and Tracking
Optimising parts availability while balancing location and stocking levels is a daunting task. ProScan's automation provides immediate visibility to inventory in the warehouse, in transit, at the customer site or in your technician's hands.
Read more about Inventory Asset Optimisation
