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User Training

ProScan provides Super-user and End-user training as a professional service. ProScan normally follows a 'Train the Trainer' approach and typically covers the following training areas:

  • Basic and Advanced Handheld and Printer Operation and Troubleshooting
  • Basic and Advanced Bluetooth Troubleshooting
  • Basic and Advanced GPRS Configuration and Troubleshooting
  • Wavelink Configuration and Troubleshooting
  • Support Process and Contact Details for relevant personnel

The training course can be customised in accordance with customer requirements.
 

  • Implementation 

Pilot Implementation

Many customers first test solutions by implementing a small pilot within their environment. ProScan will assist you in defining the extent of your pilot as well as the measurements to be used in determining the success of the pilot.

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Project Management
ProScan provides project managers to manage design, the installation, training and implementation of Mobile and Auto ID projects.  These project managers act as a single point of contact throughout the course of the project

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Deployment Logistics

ProScan's deployment logistics services provide the best out-of-the-box, hassle-free customer experience for new data collection and mobile computing equipment. ProScan handles the details of rollout logistics, leaving you free to get on with your business.

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Vehicle Installations

ProScan provides consistency and faster ROI for data collection systems installation over multiple locations for forklifts, trucks and other vehicles. For large-quantity truck cab installations, or even smaller, but exacting RFID-related forklift installations, ProScan provides professionally-performed vehicle installation services, so that fix-mount data collection devices can be expertly and effectively integrated into customer fleets.

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WLAN Site Installation

Paired with our guaranteed Site Surveys, ProScan WLAN Site Installation ensures that it’s done right, the first time. ProScan's WLAN Installation Services are performed with precision and careful attention to detail, ensuring that the expectations for coverage and performance are met or exceeded.

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WWAN Services

To ensure the smooth running of an in-field mobile computers and WWAN, ProScan's services include Activation and Provisioning of cellular network SIM cards for WWAN-capable data collection devices

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Application Documentation

It takes effective documentation to ensure your operators know how to perform at optimum levels long after a rollout is completed.

Read more about Application Documentation